24-point check on every vehicle 7-day condition guarantee Delivery across Europe Report and battery data with every vehicle
Pre-owned electric two-wheelers · inspected in Surrey · delivered across Europe
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Greenlane Commercials Ltd · every vehicle sold with its 24-point report · viewing by appointment
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The 24-point check

What we inspect, what we measure, and what you get in writing before you pay.

Why 24 points, and why written down

Buying second-hand usually means taking someone’s word for the battery. We do not sell on that basis. Every vehicle is inspected in six groups, the measurements go into a report, and the report travels with the vehicle.

Two numbers carry the most weight: measured battery capacity and the range we recorded on a fixed test route. Both are stated with the conditions they were measured under, so you can compare them with your own ride.

Battery & charging

  • 01
    Capacity under loadControlled discharge with the pack on the bike, recorded in Wh and as a percentage of rated capacity.
  • 02
    Cycle count and BMS codesCycles read from the battery management system, plus any stored error codes.
  • 03
    Charger and portOutput voltage checked, cable and plug inspected, charge port and lock tested.
  • 04
    Mounting and keysBattery lock, key operation and rail fixing torque.

Motor & drivetrain

  • 05
    Assist cut-offAssistance verified to cut out at the legal limit for the class.
  • 06
    Sensor responseTorque or cadence sensor response and walk-assist function.
  • 07
    Drivetrain wearChain stretch, cassette teeth, belt condition, derailleur alignment.
  • 08
    Firmware and errorsSoftware version recorded; motor error log read where the system exposes it.

Brakes, wheels & tyres

  • 09
    Pads and discsPad thickness and disc wear measured, not eyeballed.
  • 10
    Lever feel and bleedLever travel, hose condition, hydraulic bleed where needed.
  • 11
    TyresTread depth, sidewall condition, correct pressure for the load.
  • 12
    WheelsWheel true, spoke tension, hub bearing play.

Frame & steering

  • 13
    Frame and weldsAlignment check and full weld inspection under a lamp.
  • 14
    Headset and bearingsPlay, indexing and bearing condition.
  • 15
    Fork and suspensionStanchion condition, travel, air pressure or spring rate.
  • 16
    MountingsRack, mudguard and accessory bolts checked to torque.

Electrics & controls

  • 17
    Display and controllerEvery assist level, walk mode and error state exercised.
  • 18
    Lights and reflectorsFront, rear, brake light and reflectors where fitted.
  • 19
    Loom and connectorsCable routing, insulation, connector corrosion.
  • 20
    Cut-off sensorsBrake sensors and stand/kickstand cut-off where fitted.

Documents & history

  • 21
    Frame numberChecked against stolen-bike registers before the vehicle is offered.
  • 22
    Proof of ownershipOriginal invoice or transfer document where available.
  • 23
    Keys and chargerWhat is supplied is listed — two keys and a charger unless stated.
  • 24
    Service historyServicing and repairs recorded with dates where paperwork exists.
Honest limits

What the check does not do

It is not an independent survey

You are welcome to have the vehicle inspected by your own mechanic before delivery. We will hold it for 48 hours while that happens.

Ask us to hold it

It does not rewrite history

Where paperwork is missing we say so in the report. We record what we can verify and mark the rest as unavailable.

Read the warranty terms

It does not cover wear after delivery

Tyres, pads and cables wear with use. The 7-day guarantee is about condition on arrival, not consumables afterwards.

See the exclusions
Rider on an electric bike at sunset

Want the full list of what we check?

Ask for a sample report for the type of vehicle you are considering.

Request a sample Email us
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